Inbound calls

TECHNICAL SUPPORT

Operative solutions of the complexities of customers arising from the use of your products or services.

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Over the phone technical support will solve any complications of customers arising from the use of your product or service. Each user will promptly receive the necessary assistance in resolving the issue from a qualified specialist.

Technical support allows:

  • Solve any questions about your product/service
  • Improve the company's image
  • Increase customer loyalty
4 722
daily inbound
calls

How we work

1

Develop a plan

The first step is studying your business, specifying project goals, and designing an individual plan.

2

Choose a Team

Due to progressive HR-practices, we provide you with the ideal team to handle your project's tasks.

3

Educate and Train

To be well-versed in specifics of your product or service, we educate and train our team.

Meet Simply Contact

Watch the video

Simply Contact: сall center outsourcing company.
We raise the bar in customer service.

A high level of expertise in the fields of telecommunications, financial services, aviation, e-commerce and retail means we can handle projects of any complexity.

WE SUPPORT PROJECTS IN:

  • Украина Ukraine
  • Израиль Israel
  • США the USA
  • Чехия Czech Republic

More services

Outbound calls

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Sales or promotion of goods and services by phone.

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We research the target audience for selling your goods or services.

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Customer satisfaction and product quality evaluations

Inbound calls

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Technical support

Customer service

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Product and service choice assistance via phone.

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24-hour, daily presence of agents in the line to solve any problems of your customers.

Get in touch

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