Simply Contact, one of the leading outsourced contact centers, has received the international standard ISO / IEC 27001: 2013, which defines the best practices for information security management systems. This once again demonstrates the company's commitment to the highest level of customer safety.
The International Organization for Standardization (ISO) is a global organization that collects and monitors various standards for different disciplines. ISO/ IEC 27001: 2013 defines the requirements for establishing, implementing, maintaining, and continually improving an information security management system in the context of an organization. It also includes requirements for assessing and managing information security risks based on the needs of the organization. The requirements outlined in ISO / IEC 27001: 2013 are generic and are intended to apply to all organizations, regardless of type, size, or nature.
ISO/ IEC 27001: 2013 includes 10 detailed control categories, including information security policy, security organization, asset classification controls, personnel security, physical security, communications management, access controls, system deployment, continuity planning, and compliance.
“For an international contact center handling more than 7,500 customer requests per day, this certification is an important demonstration of our commitment to the highest security standards. The certification not only confirms our high-security standards but also allows our customers, partners, and potential customers to know that we take the protection of their data very seriously,” says Konstantin Ryzhov, CEO of Simply Contact.
If you're looking for a trusted contact center that prioritizes security as evidenced by PCI DSS and ISO/ IEC 27001: 2013 compliance, feel free to contact us. We provide many ways for your customers to connect with your brand.
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