PRICING
Simply Contact always strives to make the package pricing as transparent as possible, because we believe that a successful partnership is built on trust. That is why we offer you the opportunity to calculate the approximate cost of the contact center services by yourself!

How much does outsourcing customer support costs?
Use our calculator to find out the valuation of services you are intending
to outsource. The price depends on several factors such as the number of requests per
month and the package you choose. Thus, you get a great option of estimating and
planning your budget.
What is the number of customer request monthly?
What channel of communication do you need?
In Step 1, you selected up to monthly requests





Only communication channels are available for this package
What languages do you need?
In Step 1, you selected up to monthly requests





You can choose languages from Pools for this package
Pool 1
Pool 2
Pool 3
Your project estimate
Testimonials
Our Pricing Packages
up to 150 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- _____________
- _____________
- _____________
- _____________
1 Language to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
________________
Pool 3:
________________
1 Communication channel
Phone, Email, Chat, Social media
BD 9-18
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
up to 300 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- _____________
- _____________
- _____________
- _____________
1 Language to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
________________
Pool 3:
________________
2 Communication channels
Phone, Email, Chat, Social media
BD 9-18
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
up to 600 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- Customised scripts
- Quality check
- _____________
- _____________
1 Language to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
________________
Pool 3:
________________
2 Communication channels
Phone, Email, Chat, Social media
BD 8-20
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
up to 1500 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- Customised scripts
- Quality check
- _____________
- _____________
2 Languages to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
Czech, Spanish, Hebrew, Polish
Pool 3:
________________
3 Communication channels
Phone, Email, Chat, Social media
BD 8-20
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
up to 3000 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- Customised scripts
- Quality check
- Daily reports
- Dedicated Project Manager
3 Languages to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
Czech, Spanish, Hebrew, Polish
Pool 3:
________________
4 Communication channels
Phone, Email, Chat, Social media
BD 8-20
7 days a week
7 days a week
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
up to 6000 requests monthly














- Integrated CRM
- Track usage
- Configured data security environment
- Local Phone Number set up for you
- Omnichannel system integration
- Customised scripts
- Quality check
- Daily reports
- Dedicated Project Manager
4 Languages to pick
Pool 1:
English, German, Arabic, Italian, French, Greek, Russian + Ukrainian
Pool 2:
Czech, Spanish, Hebrew, Polish
Pool 3:
Swedish, Danish, Dutch, Norwegian
4 Communication channels
Phone, Email, Chat, Social media
24/7
Availability (callback if customer contacted outside the timeframe)














All calls recorded and available for
60 days
Enterprise Pricing Packages
Dedicated support team or 6,000+ requests monthly




Everything you need in 1 package
Dedicated telemarketing and telesales team




Everything you need in 1 package
We have chosen Simply Contact for their expertise and experience in the travel & airlines industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.
Head of Customer Experience
WizzAir