Inbound calls

Technical support

Operative solutions of the complexities of customers arising from the use of your products or services.

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Listen to an example of a conversation

Over the phone technical support will solve any complications of customers arising from the use of your product or service. Each user will promptly receive the necessary assistance in resolving the issue from a qualified specialist.

Technical support allows:

  • Solve any questions about your product/service
  • Improve the company's image
  • Increase customer loyalty
0
Daily processing
of inbound calls
by SimplyContact
ROI > 0%
We provide multiple
returns on the investments
of our customers

How we operate

1

Develop a plan

We study your business, specify project goals, and design an individual plan.

2

Choose a Team

Progressive outsoursing according to HR-practices gives you the choice of the ideal team to handle your project's tasks.

3

Educate and Train

Together with you we educate our team on the specifics of your product or service.

Structure of Simply Contact

Watch the video

Simply Contact: A Contact Center with Experience

A high level of expertise in the fields of telecommunications, financial services, aviation, e-commerce and retail means we can handle projects of any complexity.

We support projects in:

  • Ukraine Ukraine Ukraine
  • Israel Israel Israel
  • the USA the USA the USA
  • Czech Republic Czech Republic Czech Republic

More services

Outbound calls

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Sales or promotion of goods and services by phone.

Attracting potential customers Attracting potential customers

We research the target audience for selling your goods or services.

Surveys and questionnaires Surveys and questionnaires

Customer satisfaction and product quality evaluations.

Inbound calls

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Technical support

Customer service

Ordering Ordering

Product and service choice assistance via phone.

Surveys and questionnaires Surveys and questionnaires

24-hour, daily presence of agents in the line to solve any problems of your customers.

Please, write us!

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