Inbound calls

Hot line

Agents available 24/7 for customer service and support

Paul books tickets

Listen to an example of a conversation

The hotline is one of the most effective customer feedback services. It helps in solving any difficulties associated with your product and/or service. It also increases customer loyalty by providing a holistic view of customer needs. Data collect by our hotline can even be used to design successful advertising campaigns.

Hotline allows:

  • Increased customer loyalty
  • Customer feedback
  • Advertising/promoting campaign efficacy
Daily processing
of inbound calls
by SimplyContact
ROI > 0%
We provide multiple
returns on the investments
of our customers

How we operate


Develop a plan

We study your business, specify project goals, and design an individual plan.


Choose a Team

Progressive outsoursing according to HR-practices gives you the choice of the ideal team to handle your project's tasks.


Educate and Train

Together with you we educate our team on the specifics of your product or service.

Structure of Simply Contact

Watch the video

Simply Contact: A Contact Center with Experience

A high level of expertise in the fields of telecommunications, financial services, aviation, e-commerce and retail means we can handle projects of any complexity.

We support projects in:

  • Ukraine Ukraine Ukraine
  • Israel Israel Israel
  • the USA the USA the USA
  • Czech Republic Czech Republic Czech Republic

More services

Outbound calls

ads ads

Sales or promotion of goods and services by phone.

Attracting potential customers Attracting potential customers

We research the target audience for selling your goods or services.

Surveys and questionnaires Surveys and questionnaires

Customer satisfaction and product quality evaluations.

Inbound calls

ads ads

Customer service

Ordering Ordering

Product and service choice assistance via phone.

Hot line Hot line
Hot line

24-hour, daily presence of agents in the line to solve any problems of your customers.

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