Case

Call center
for cosmetics sales

10% monthly sales increase or higher on the client base.

Task

Case

Ukrainian representation of the largest French cosmetics manufacturer with over 100 stores and hundreds of thousands of customers all over Ukraine.

Key requirements

Results

2600
Outbound calls
every day
60
agents
on the line
10%
Rate conversion
to sales

Tasks we fulfill

  • Identifying needs, diagnosing problems, and consulting clients
  • Presentation of a client's complete product line.
  • Selection of the most beneficial offers
  • Maintaining and increasing customer loyalty
  • Order status and delivery information; selection of alternative options
  • Compliance with high standards of company service
Eugenia

I am happy with the client when I understand that our communication has benefited him.

Structure of Simply Contact

Watch the video

Simply Contact — experienced contact center

Our expertise in the fields of communications, financial services, aviation, e-commerce and retail guarantees our ability to successfully fulfill any project.

We support projects in:

Ukraine Ukraine Ukraine
Israel Israel Israel
the USA the USA the USA
Czech Republic Czech Republic Czech Republic

Please, write us!

message box icon

Thanks!

We will reply shortly.

Your data is protected and won't be transferred to third parties.