The state support line at the Cabinet of Ministers of Ukraine has been successfully processing appeals from citizens on any economic and legal issues for more than 13 years.
About the project
The contact center at the Cabinet of Ministers of Ukraine needed a reliable partner to process a large volume of appeals, provide assistance and consultations to people who found themselves in a difficult life situation during hostilities.
Simply Contact quickly launched the project in 1 day, strictly following all the client's requirements, and as a result, more than 215,000 contacts were processed. As a result, hundreds of thousands of people received prompt assistance and counseling at a difficult time for them.
Thanks to its many years of experience, Simply Contact was able to form a team of professionals and set up the work process from scratch in record time. Such an emergency launch and difficult conditions became an irreplaceable experience for the company and definitely contributed to our joint Victory.
to launch the project
agents on the line
processed calls per day
One of the client’s biggest achievements is launching this project with Simply Contact, whose team handles 2,000 inquiries a day. Partners work continuously to provide necessary information and assistance to subscribers. Simply Contact is professional and quick to complete new tasks.
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