Business Process Outsourcing

Reinvent and simplify business operations

Simply Contact

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Outsource non-customer-facing tasks to increase efficiency without huge investments in staff and technology.

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Get data entry and processing services including data enrichment, categorization, and content moderation.

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Outsource any customer-facing operations such as customer support services, call centers, and more.

7800
ROI > 100%
We provide multiple returns on the investments of our customers

Benefits of BPO Services

Reduce costs
Outsourcing routine business processes significantly cuts down on costs for recruiting, staffing, and training in-house labor. Also, you are able to use variable-cost models and scale your team up or down when required.
Achieve better results
With BPO services, companies are able to delegate tasks that aren’t directly tied to their core processes. As an outsourcing company, we are able to invest in technologies and vprocesses to deliver top results to our customers.
Get a custom quote for your project

How we operate

1

Project initiation

First, we analyze your business and requirements, specify project goals and develop a plan. We set KPIs and start building your team.

2

Sourcing and training

Our recruiting team builds the ideal team to handle your project's tasks. The training team will help to facilitate and educate the team.

3

Continuous improvement

Quality is always our top priority. We set monitoring and analytics processes to track performance and always seek ways to improve it.

High-quality business process outsourcing

What is BPO in simple words?

Business process outsourcing means contracting routine business activities and tasks to a third-party provider. It is possible to outsource both back office and customer-related operations.

Which services are offered by BPO?

BPO services can include a variety of tasks such as data entry, payroll, accounting, data recording and processing, telemarketing, customer support, inventory management, supply-chain management, and human resources.

What are the pros and cons of BPO?

BPO services help companies make their processes flexible and efficient while reducing costs. By outsourcing routine tasks, the company can focus on their core activities and growing their business.

However, BPO requires planning the process of selecting and onboarding a vendor. We also recommend pointing a person at the enterprise who will manage and control the relationship with your outsourcing partner.

How much does business process outsourcing cost?

The price of BPO services heavily depends on your particular project and the scope of tasks. Therefore, we recommend leaving your request to have our manager prepare a custom quote for your specific project.

About us

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Simply Contact: сall center outsourcing company.
We raise the bar in customer service.

A high level of expertise in the fields of telecommunications, financial services, aviation, e-commerce and retail means we can handle projects of any complexity.

Testimonials

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