Call centers are busy promotional, reference, or issue solving powerhouses where every second of downtime at the peak calling hour can…
Great customer experience is one of the most valuable components of every successful business. According to statistics…
If you decide to create a customer service business, you will have to solve many technical and organizational issues. Recruiting and training…
There are two stages to growing a business. The first is attracting customers, the second is keeping them. Thanks to the wonders of the…
Poor service can be a huge problem in most industries. According to the…
Growing your business can be challenging, especially in the early stages. One of the ways many modern startups use to reduce costs…
According to statistics, the global market share of retail eCommerce reached $3.879 billion in 2020. Industry experts claim that in 2021, it…
If you are a business owner, you should know how difficult it can be to provide 24/7 customer support. After all…
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