Technology has reshaped our lives in unimaginable ways. From social media to entertainment and e-commerce. Increased digitalization has…
One of the key aspects of financial growth is trust. Financial companies are no exception to this. Over the past few years, one of the main hurdles for…
Business owners know that the quality of customer service is the main key to success. It depends on your…
The customer journey refers to the customer’s life cycle in your sales funnel. After capturing the buyer’s attention, you need…
Lately, the interest of business owners in social media has grown significantly. No wonder. There are several reasons for this. Firstly, the growing number of…
During this Coronavirus crisis, the practice of teleworking became widespread. For many companies, this work approach has helped…
Improving the quality of your work with customers is one of the priority areas of business. What are the call center standards? How to define…
Having a multichannel support provides a seamless experience for your customers. Regardless of the device they use or time of day…
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